North star Van Lines is a fully licensed, insured and bonded Carrier. We are also licensed as a moving broker through the Department of Transportation. With our huge database of recommended Moving Companies, we can negotiate competitive prices on behalf of our customers by leveraging economies of scale, and get you the bargain you’re looking for. We represent a high volume of customers and the Moving Companies that we recommend will offer you valuable discounts when you reserve a move through us. Whether you book a move directly through us as a carrier using our own trucks, or hire our services as a broker, we are confident that we offer the best value and service.
We offer our expertise in the moving industry to ensure that you get the best deal that fits your needs, taking care of all the research and pre-screening processes, and even negotiating discounts with every moving company we recommend. Our research and pre-screening process is made up of many steps, which is necessary to make your relocation risk-free, and satisfactory. Some of these steps include:
- Checking the mover’s safety record, complaint history and reputation with industry watchdogs such as the Better Business Bureau and a wide variety of moving review websites.
- Ensuring the mover must have a valid DOT# and valid operating authority from the Federal Motor Carrier Safety Administration.
- Ensuring the mover must have insurance coverage for cargo, bodily injury and property damage.
- Making sure the mover offers you a BINDING contract for moving services to protect your interest.
We are your advocate and liaison with the moving company of choice. If you have any questions or concerns before, during or after your move, you can contact our experienced, dedicated and professional customer service representatives who are happy to assist you. Our quality assurance specialists will contact you before and after the move to eliminate your stress and anxiety.