This notices applies to all information collected and/or submitted on the North star Van Lines website and network websites. All emails, form submissions, and any correspondence online or offline is solely used by North star Van Lines LLC and network affiliations, with the intent to provide the service(s) for which you have requested. For example, the information collected via a form submission will be shared with the auto transporter, mover, and any other related company required to make your long distance relocation as stress-free as possible. Information will NOT be sent to anyone/business who is not considered the party that was intended to get the information.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We NEVER collect or maintain information on our website form those we actually know are under the age of 16, and no segment to the website or business structure is intended to attract an audience under the age of 16.
Please note that a properly licensed interstate moving broker, such as North star Van Lines LLC, is not a motor carrier and will not transport an individual shipper’s household goods, but will coordinate and arrange for the transportation of household goods through a United States Department of Transportation US DOT/FMCSA authorized motor carrier, who charges will be determined by its published tariff. All estimated charges and final actual charges will be based upon the carrier’s tariff which is available for inspection from the carrier upon reasonable request.
SHOULD YOU ELECT TO CANCEL YOUR MOVE WITH North star Van Lines LLC, WRITTEN NOTIFICATION MUST BE SENT TO INFO@NORTHSTARVANLINES.NET. WRITTEN NOTIFICATION MUST BE RECEIVED NO LATER THAN 72 HOURS AFTER SIGNING THE North star Van Lines AGREEMENT. CANCELLATION REQUESTS RECEIVED WITHIN 72 HOURS OF SIGNING THE AGREEMENT WITH COAST TO COAST MOVING LLC WILL RECEIVE A FULL REFUND, MINUS 10% DUE TO INCURRED MERCHANT FEES. CANCELLATION REQUESTS RECEIVED AFTER THE 72 HOUR GRACE PERIOD ARE NON-REFUNDABLE, HOWEVER; THE DEPOSIT MAY BE APPLIED TO A FUTURE MOVE WITH North star Van Lines LLC WITHIN 24 MONTHS (2 YEARS) FROM THE DATE OF THE ORIGINAL SIGNED AGREEMENT. IF YOUR FIRST AVAILABLE PICKUP DATE IS WITHIN FIVE (5) BUSINESS DAYS OF ELECTRONICALLY SIGNING THE North star Van Lines LLC AGREEMENT, YOUR DEPOSIT IS NON-REFUNDABLE.